Cricket Energy and Jama Property Management


A multi-unit residential townhouse complex in the City of Brantford


Heat Pump on HouseThis project is demonstrating the performance of a ductless mini-split air source heat pump (ASHP) in a multi-unit residential townhouse complex in the City of Brantford. The building currently uses electric resistance baseboard heating.

ASHPs are commercially-available and studies have shown that they are straightforward to retrofit, simple to operate and proven to work. Yet, market deployment and adoption are low due to a perceived low ROI, lack of compelling 3rd party case studies, and risk-averse building owners and property managers that perceive the technology as ‘new’ and therefore risky.


In the townhouse units where the heat pumps were installed, the total energy consumption was reduced by 28 percent to 34 percent, with the annual average normalized cost savings estimated at around $750. These savings are just for winter heating only. Further monitoring and data collection is being conducted in the summer to determine the savings in air conditioning and cooling costs.

Bar Plot

Total Energy Consumption During Toronto TMY Heating Season

Interviews were conducted with the tenants that participated in the demonstration to determine their experience with the installation and operation of the heat pumps. Respondents indicated that the retrofit process was simple and not disruptive, the remote controls on the units were easy to use, there was increased thermal comfort compared to the electric baseboards, and they appreciated the heating cost savings.

BLOOM estimated that the potential cumulative GHG net reductions over a 10 year period from adoption of this system are just 840 tonnes in Ontario (due to ‘clean’ Ontario grid) and 770,919 tonnes in Canada (assuming an annual 0.5 percent adoption rate over the 10 years).

This demonstration project is part of a larger multi-stakeholder initiative involving several organizations including the Toronto Region Conservation Authority, The Atmospheric Fund and the Ontario Climate Consortium.

Further details on the project are provided below:

TRCA through its Sustainable Technologies Evaluation Program prepared a short case study on the project’s main findings and results.

TRCA also prepared a comprehensive performance report on heat pumps.

The Ontario Climate Consortium prepared a ‘Barriers Assessment’ report related to ASHPs.


Electric baseboards are the main heating source for 24 percent of all Multi-Unit Residential Buildings (MURBs) and row house units in Ontario. There are an estimated 405,000 electrically-heated MURBs in Ontario.

Further adoption of ASHPs will depend on the business case and the ability to implement an attractive financial model that can result in a low installed cost to property owners/managers and tenants.

For more information about the demonstration project contact:

Kevin Jones, President and CEO